Privacy Policy
Last Updated: June 16, 2025
FeedSquad is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
FeedSquad ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website, mobile applications, and services (collectively, the "Service").
By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Service.
1. Information We Collect
1.1 Account and Profile Information
When you create an account, we collect:
- Name, email address, and password
- Professional details such as job title, industry, and company
- Preferences and settings related to tone, voice, and writing style
1.2 Social Media Platform Data
When you connect your LinkedIn, X (Twitter), Threads, or other accounts, we may collect:
From LinkedIn (via OAuth):
- Public profile (name, headline, location, industry)
- Work history, education, skills, endorsements
- Number of connections (not full list)
- Posts and engagement metadata
From X and Threads:
- Public profile and bio
- Posts/tweets and engagement data
- Follower and activity information
Note: We request only the minimum necessary permissions and use OAuth protocols to access this data securely.
1.3 Content and Usage Data
- Content you generate, upload, or publish
- Voice recordings and transcripts (with your consent)
- Inputs you provide for post generation or ideas
- Usage logs, feature interactions, and analytics
1.4 Automatically Collected Technical Data
- IP address, device type, operating system, browser
- Session activity, pages visited, and time on site
- Referral sources and in-app interaction behavior
- Cookies and tracking technologies (see Cookie Policy below)
2. How We Use Your Information
We use your data to:
Personalize Content and Improve Service
- Match content to your tone and voice
- Adapt post suggestions to your industry, audience, and platform
- Train a personal AI model tied only to your account
Enable Platform Integration
- Authenticate and connect your social media accounts
- Post on your behalf (only with permission)
- Retrieve and display post analytics
Enhance User Experience and Security
- Monitor feature use for product improvements
- Provide customer support and troubleshoot issues
- Detect fraud or abuse and enforce policies
Communicate with You
- Send service notifications, updates, and new features
- Deliver content tips and onboarding materials
- Process billing and subscription-related information
3. How We Share Your Information
We may share your information with:
Trusted Service Providers
Hosting, analytics, payment processing, customer support
Social Media Platforms
Only for authorized actions (e.g., posting) via OAuth
We never store passwords or share your data without permission
Legal and Regulatory Bodies
When required to comply with laws or protect rights and safety
Business Transfers
In case of a merger, acquisition, or asset sale
Note: We do not sell or rent your personal information to third parties.
4. LinkedIn API Usage
When you connect your LinkedIn account:
- We use secure OAuth authentication
- We do not store your LinkedIn credentials
- We only access data required for our Service
- You can revoke permissions at any time in LinkedIn or FeedSquad settings
Note: FeedSquad's use of LinkedIn data complies with LinkedIn's Privacy Policy and User Agreement.
5. AI Model and Data Privacy
FeedSquad uses AI to generate personalized content:
- Your content and recordings are used to train a private model specific to your account
- Your data is never shared or used in other users' models
- You can view or delete training data at any time
- No training data is used for global or commercial AI model improvements
6. Data Retention
We retain your data as follows:
- Account and content data: While your account is active
- Voice data: Deleted after transcription unless you save it
- Social media connection data: Until you disconnect accounts
- Usage analytics: Kept for up to 24 months for service improvement
On account deletion:
- Personal data is deleted within 30 days
- Published content remains on social platforms
- Anonymous metrics may be retained
7. Your Privacy Rights
You have rights under applicable data protection laws, including GDPR, to:
- Access your personal data
- Correct inaccurate or incomplete information
- Delete your data ("Right to be Forgotten")
- Restrict how your data is processed
- Export your data in a readable format
- Object to certain uses
- Withdraw consent
Contact: To exercise any of these rights, contact us at privacy@feedsquad.com.
8. Security Measures
We implement technical and organizational security measures such as:
- End-to-end encryption for sensitive data
- Secure cloud infrastructure
- OAuth 2.0 for social account connections
- Role-based access controls
- Routine vulnerability scans and audits
Note: Despite these efforts, no system is 100% secure. Use our Service with care and notify us of any concerns.
9. International Data Transfers
FeedSquad operates globally. Your data may be transferred to and processed in countries with different data protection standards. We use standard contractual clauses and similar safeguards when required by law.
10. Children's Privacy
FeedSquad is not intended for users under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us data, contact us to request deletion.
11. Cookie Policy
We use cookies and similar technologies to:
- Maintain sessions and login status
- Personalize features and recommendations
- Measure site usage and performance
- Enable social media integrations
Control: You can manage cookie preferences through browser settings or via our cookie consent tool (where available). For more, see our full Cookie Policy.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be communicated by:
- Updating this page
- Sending you an email notification (if registered)
- Posting an in-app announcement (where applicable)
13. Contact Us
For questions, concerns, or privacy requests, please reach out:
Email: privacy@feedsquad.com
Address: [Insert Business Address]
Data Protection Officer (DPO): [Optional / TBD]